Shipping policy

Last Updated: July 31, 2026

Thank you for shopping with Brida Organics. This Shipping Policy explains how Nexora Shop LLC processes, ships, and delivers orders placed through our website. By placing an order, you agree to the terms outlined in this Shipping Policy.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next business day. During periods of high demand, promotional events, or holidays, processing times may be longer than usual.

Shipping Times

Estimated delivery times vary depending on the destination and shipping method selected at checkout. Most domestic orders are delivered within 3–7 business days, while international orders generally arrive within 7–21 business days. These delivery estimates are not guaranteed and may vary due to customs procedures, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated during checkout based on your delivery address, shipping method, and order value. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available. Tracking updates are provided by the shipping carrier and may take some time to appear after the package has been dispatched.

International Shipping

We ship to many countries around the world. International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their local authorities. These charges are not included in the purchase price or shipping cost unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

If your shipment is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate the issue and provide assistance where possible. Delivery delays caused by the carrier, customs authorities, weather, or other events outside our control do not automatically qualify for a refund.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of receiving your package. We may request photographs of the damaged item and packaging to assist with our investigation. Once the issue has been reviewed, we will determine the appropriate resolution, which may include a replacement or refund.

Contact Us

If you have any questions about this Shipping Policy or your order, please contact us:

Nexora Shop LLC
Wise US Inc
108 W 13th St
Wilmington, DE 19801
United States

Phone: +1 (917) 352-8620

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